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December 11, 2007

Ask Launches AskEraser

Privacy. It's a topic we discuss quite a bit here at Ask.com. But we we do more than talk about it. We listen to user feedback, industry debate, the CDT and many other sources. And we've responded by launching AskEraser on Ask.com and Ask UK.

Search Privacy When Enabled

AskEraser is a new privacy feature on the Ask site that provides searchers with unprecedented control over their search activity data. You can turn on AskEraser at any time and start searching Ask.com with the confidence that your search activity data will be completely deleted from Ask.com servers within a number of hours.

Since initially announcing the project earlier this year, we've been working hard to make sure that AskEraser hits on all key pieces of user data across all our servers and most importantly, is drop-dead simple for our users. We think we've come up with a clean and simple approach that truly puts the power in the hands of all users.

Our Ten-Second How-To

Starting today, you can turn on AskEraser by simply clicking the "AskEraser" link at the top of the Ask.com home page or search results pages (see image below).

You'll then get a dialog box containing a "Turn on AskEraser" button.

Click "Turn On AskEraser." From that point forward, your search activity will be deleted from our servers.

AskEraser will remain "on" across multiple browser sessions until you turn it off by clicking the "Off" link that will appear in the header.

A Few Key Points to Remember:

- When AskEraser is enabled, your search activity will be completely deleted from Ask servers within a number of hours (we're not being sneaky here - we'll get rid of your search activity ASAP. See the AskEraser FAQ for more information on the deletion process).
- "Search activity" includes your search terms, clicks, IP address and any user/session IDs assigned to you.
- You can turn AskEraser on (or off) at any time and you'll have a constant reminder at the top of the page when AskEraser is on.
- You can read more in the AskEraser FAQ and also brush up on our updated Privacy Policy.

All Part of the Plan

Not long ago, we stated our commitment to completely disassociate search history from a user's IP address and User ID information after 18 months. AskEraser is yet another step toward greater user privacy?and it's not our last. Next year, AskEraser will be launched across the other Ask.com locales, at which point its breadth of coverage will be even further increased.

We're really excited about the possibilities for this and other privacy initiatives and are  looking forward to what's in store for next year. In the meantime, try out AskEraser and let us know what you think.

Michael Leo
Senior Product Manager
Ask.com

Filed under Ask, Search Engines by Ask.com Blog

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