June 5, 2007
Introducing Ask3D - A Truly New Way to Search
For the past several years, we have been innovating furiously to provide people
with a faster, easier, and richer search experience. We've created products
that go some way towards this - Smart Answers, Zoom related search, Binoculars,
AskCity, and ExpertRank (aka Teoma) to name a few. Over time, however, the challenge
for searching the Web has grown hugely, and the sheer amount of stuff out there
is mind boggling.
Today, our search experience is taking a consequential leap forward in making
all that information accessible in a coherent way, with the launch of Ask3D,
a completely re-engineered version of Ask.com.
No, you don't need red and blue glasses to see it. 3D stands for the three dimensions
of searching - query expression, investigating results, and digging deeply into
content. You used to have to visit three different pages or websites to see
and search through each dimension. With Ask3D, you can now get everything you
need on one page?in many cases above the fold.
This isn't just about getting more information; it's also about getting the
right information. Accordingly, Ask3D literally morphs with each query you enter.
No two searches are the same, so why should all search pages have the same stuff
in the same order? We customize each page for each different query, based on
relevance, but also based on what previous searchers on Ask found valuable for
that query (or one like it).
Some people who see Ask3D may initially be taken aback. It looks different than
other search engines (which look curiously like they did a decade ago). Some
might say there's too much going on. We feared the same thing. That's why we
tested Ask3D for nearly 6 months with 5% of our 25-30 million monthly users.
Simply put, these people came away happier with their experience than "regular"
Ask.com users - they had lower abandonment rates, higher pick rates, and higher
frequency of use.
There are also fewer ads on Ask.com than any other major search engine. That
gave us more room on the page to devote to content and tools.
Keep checking the blog, as the Ask3D team will be posting this week with a deeper
look into the product itself. As well as the new interface, extra things to
watch out for include: a new video channel, the "morph" vertical search
algorithm, TypeAhead search suggestions, geotargeted results, music clips that
play straight from the results page, a modernized homepage design, plus skins
to personalize your experience (my favourite is "Azul").
Design and innovation form an important part of our direction at Ask.com, and
we have been privileged to have the opportunity to create an entirely new product
and a richer user experience. A lot of people here gave up a good portion of
their lives this year to bring it to you. We all hope that you will be genuinely
wowed by it.
Here are some searches that show you what it can do:
Gwen
Stefani
Lord
of the Rings
Oakland
--Daniel Read
VP Products and User Experience
Ask.com



















